VertiAid is sold by the brand on thevertiaid.com, through a video sales page at /video.php and a BuyGoods checkout. That is the only channel we found, and it is the only one covered by the 60-day guarantee. You will not find it in pharmacies, and marketplace listings are outside the brand's refund process.
What we like
- One official store with a BuyGoods checkout
- Published label to match against the bottle
- Ships to the US and five other countries
- Refund from delivery date, empty bottles accepted
Keep in mind
- Email-only brand support
- Not stocked in pharmacies or stores
- Name variants (Verti Aid) make search results messy
Check VertiAid price on the official site →Opens the brand's official website · money-back guarantee
VertiAid is written a few different ways, VertiAid, Verti Aid, Vertiaid chewables, and search results mix the real store with review pages, coupon sites and marketplace listings. This guide goes through each place people usually look, explains what you can and cannot expect from each, and gives a quick check to confirm you are on the official store before paying. For the formula and evidence, see our VertiAid reviews and complaints.
The short answer: thevertiaid.com
VertiAid is sold directly by the brand. The order page is the video presentation at thevertiaid.com/video.php, and payment is processed by BuyGoods. The label names the distributor as VertiAid, 285 Northeast Ave, Tallmadge, OH 44278, which is also the returns address. Support is by email at contact@vertiaid-product.com; we found no phone number for the brand.
Check VertiAid price on the official site →Opens the brand's official website · money-back guarantee
Is VertiAid on Amazon?
The brand sells it through its own website. A VertiAid listing on Amazon would not be an authorized seller as far as the brand's pages show, and the official 60-day guarantee does not cover it. We cannot test marketplace bottles, so we are not calling them fake. The practical problem is that a refund would follow that seller's rules, and you cannot check the label before it arrives.
Walmart, eBay and social media shops
Same story. These platforms host independent sellers, and none of the brand's pages points to them. If you do buy there, assume the brand cannot help with returns.
CVS, Walgreens, GNC or a store near me?
We found no retail stockists. VertiAid is a direct-to-consumer product sold through a video sales page. If you are looking in a pharmacy because you want something today, it is worth knowing that the ingredient with real research behind it, vitamin D, is sold in any pharmacy. Ask your doctor or pharmacist whether checking your vitamin D level makes sense first, since the trial behind it helped people who were low.
Ordering from Canada, the UK, Ireland, Australia or New Zealand
The shipping table lists Canada, the UK and Ireland, Australia and New Zealand at $15.95, with delivery in 10 to 15 working days, compared with free shipping and 5 to 7 working days in the US. Because the refund window counts from delivery, a longer transit does not shorten your trial period.
How to recognize the real product
- One chewable a day, sweetened with xylitol.
- Vitamin D3 20 mcg (800 IU), riboflavin 1.3 mg, vitamin B6 1.7 mg, calcium 20 mg from red algae, zinc 5 mg as zinc-L-carnosine, potassium 30 mg.
- A 227 mg blend of papaya, pineapple, marine collagen, eggshell membrane collagen and American ginseng.
- Distributed from Tallmadge, Ohio.
A capsule, a different ingredient list or a different distributor means a different product.
A 30-second check before you pay
- Address bar: thevertiaid.com, with the order page at /video.php; the payment page on buygoods.com.
- Prices: 2 bottles $138, 3 bottles $177, 6 bottles $294. A trial price or monthly plan is not the brand's offer.
- Terms: one-time payment, 60-day guarantee from delivery.
- Contact: contact@vertiaid-product.com and a Tallmadge, Ohio returns address.
- Keep the packing slip when the order arrives; the refund policy asks for it.
Our VertiAid price breakdown compares the packages, and Is VertiAid legit? covers the other trust signals, including a template leftover in the FAQ that refers to "this dental formula".
Why the guarantee only applies to direct orders
Every order from the official VertiAid store is covered by a 60-day money-back guarantee, and it is a one-time payment with no subscription or auto-shipment.
VertiAid refunds run through the brand: you email support with "Refund Request" in the subject, then mail all bottles, empty or not, with the packing slip to Tallmadge. A third-party seller has no packing slip from the brand and no way to trigger that refund. The full steps are in our guide to VertiAid complaints and refunds.
What happens after you order from the official store
You should get a confirmation email right after paying; keep it, because the order number is what support asks for. US orders arrive in 5 to 7 working days. When the package comes, three things are worth doing straight away. First, check the label against the ingredient list above, especially the 800 IU of vitamin D3 if you already take vitamin D or a multivitamin, so you can add up your total. Second, put the packing slip somewhere safe; the refund policy asks for it, and it is the piece of paper buyers most often throw out with the box. Third, write down the delivery date, since the 60-day window starts then. If you live with a dog, store the bottle out of reach from day one: the chewables are sweetened with xylitol, which is dangerous to dogs even in small amounts.
What appears on your card statement
Payment is processed by BuyGoods, so expect the charge to be billed through BuyGoods rather than "VertiAid". The exact wording depends on your bank. Match the amount to your confirmation email; the official offer is one charge with no recurring billing. For billing questions, BuyGoods' order support is the right contact, since the brand's support is email only.
Check VertiAid price on the official site →Opens the brand's official website · money-back guarantee
Before you order
Vertigo is a symptom, and sometimes an emergency. Sudden vertigo with any stroke sign, such as a drooping face, weakness on one side, slurred speech, double vision or a severe headache, means calling 911. New or recurring vertigo deserves a diagnosis; BPPV, the most common cause, is usually fixed in the office with a repositioning maneuver. If you have a dog, keep the bottle out of reach because of the xylitol. And if you want a promo code before ordering, read VertiAid coupon codes first.
Frequently asked questions
What is the official VertiAid website?
thevertiaid.com. The order page is the video presentation at thevertiaid.com/video.php, and payments are processed by BuyGoods.
Is VertiAid sold on Amazon?
The brand sells it through its own website. A marketplace listing is not an authorized seller as far as the brand's pages show, and the guarantee does not cover it.
Can I buy VertiAid at CVS or Walgreens?
We found no retail stockists. It is sold online through the brand's store.
Does VertiAid ship internationally?
Yes. Canada, the UK and Ireland, Australia and New Zealand pay $15.95 and wait 10 to 15 working days.
Does VertiAid have a phone number?
We found none for the brand. Support is by email at contact@vertiaid-product.com; BuyGoods handles order questions.
What does the VertiAid charge look like on my statement?
Payment is processed by BuyGoods, so the charge is billed through BuyGoods.
Related reading
Legit or scam?Is VertiAid legit or a scam?
VertiAid has a real checkout, a published label and an Ohio returns address. It also promises to dissolve loose ear crystals, which no study supports. Here is how to tell the difference.
Read more →
PriceVertiAid price and cost per day
Three packages, one chewable a day. What VertiAid really costs per day, what shipping adds in and outside the US, and which package fits which buyer.
Read more →- Refunds
VertiAid complaints and refunds
What VertiAid complaints usually come down to, the email-only support contact, and the 60-day refund step by step, including the packing slip you should not throw away.
Read more →
Buy it from the official store so the guarantee applies, and keep your order email until you decide.
Check VertiAid price on the official site →Opens the brand's official website · money-back guaranteeSources
- VertiAid official order page (thevertiaid.com/video.php), FAQ, Supplement Facts label, contact page, refund policy and shipping policy, accessed October 2026
- MedlinePlus: Benign positional vertigo. medlineplus.gov
- MedlinePlus: Stroke. medlineplus.gov/stroke.html