Flush Factor Plus refunds are straightforward on paper: 60 days from delivery, all bottles back (empty or not) with the packing slip to 285 Northeast Ave, Tallmadge, OH 44278, and the money on your statement 5 to 10 days after processing. Request it by email at contact@flushfactorplus-product.com with "Refund Request" in the subject. There is no phone line, you pay return shipping, and order problems go through BuyGoods.
What we like
- 60 days counted from delivery
- Empty bottles accepted
- One-time payment, nothing to cancel
- Published returns address
Keep in mind
- Email-only product support, no phone
- You pay return shipping
- Marketing promises far more than the label can deliver
Check Flush Factor Plus price on the official site →Opens the brand's official website · money-back guarantee
When a product is sold with a headline like "7-Second Water Dumping Fix", some disappointed customers are almost guaranteed. The good news is that Flush Factor Plus backs that marketing with a refund policy that is easier to use than most. Here is what the complaints tend to be, how to reach the company, and exactly how to get your money back.
What people complain about
Expectations the label cannot meet
The sales page blames swollen legs on an overproduced "pee hormone" called AVP and promises a "pain-free life for years to come". The label lists a 500 mg blend of six plant ingredients, with no amounts per ingredient, and none of them has been tested for leg swelling. Doctors explain leg swelling mainly through veins, heart, kidneys, liver, medicines and gravity, not AVP. So "it did nothing for my ankles" is the most predictable complaint, and the one the guarantee exists for. Our Does Flush Factor Plus work? article explains why.
Swelling that turned out to be something else
This is not a complaint about the product so much as a warning. New, one-sided, painful or worsening swelling can mean a blood clot or a heart, kidney or liver problem. If that is your situation, the refund can wait; a doctor cannot.
No one to call
The vendor lists only an email address for product support. Buyers used to calling a phone line find that frustrating. For order and payment problems, the site directs you to BuyGoods' order lookup page.
Shipping costs
The order page shows free shipping on 6 bottles and sends you to checkout for the others, while the shipping policy says US shipping is free on all orders. Customers who expected one and saw the other complain. The checkout total is the figure to trust.
Unfamiliar charges
Because BuyGoods processes the payment, your statement may not say "Flush Factor Plus". Match the date and amount to your confirmation email.
How to contact Flush Factor Plus
| Need | Where to go |
|---|---|
| Product questions and refunds | contact@flushfactorplus-product.com |
| Order and payment problems | BuyGoods order lookup page (linked from the official site) |
| Returns address | 285 Northeast Ave, Tallmadge, OH 44278, USA |
| Phone | None listed by the vendor |
Check Flush Factor Plus price on the official site →Opens the brand's official website · money-back guarantee
The Flush Factor Plus refund policy
Every order from the official Flush Factor Plus store is covered by a 60-day money-back guarantee, and it is a one-time payment with no subscription or auto-shipment.
| Rule | What the policy says |
|---|---|
| Window | 60 days from the day your order is delivered |
| How to request | Email contact@flushfactorplus-product.com with "Refund Request" in the subject |
| What to return | All bottles, empty or not, with the packing slip and a note with your name and email |
| Return shipping | Paid by you |
| Timing | Processed within a few days of arrival; 5 to 10 days to appear on your statement |
Step by step: getting your money back
- Note your delivery date. The 60 days start when the package arrived, which gives you a little more time than policies counted from the order date. Your carrier's tracking page shows the exact date.
- Email the brand at contact@flushfactorplus-product.com with the subject "Refund Request". Include your name, order email and order number, and ask them to confirm the return address.
- Gather every bottle, including empty ones, and the packing slip.
- Add a note with your name and email inside the package.
- Ship with tracking to 285 Northeast Ave, Tallmadge, OH 44278, USA, and keep the receipt.
- Watch your statement. After the package arrives and is processed, the refund takes 5 to 10 days to show.
An email you can copy
Subject: Refund Request. "Hello, I would like a refund for my Flush Factor Plus order [number], delivered on [date], under the 60-day money-back guarantee. I will return all bottles with the packing slip to 285 Northeast Ave, Tallmadge, OH 44278. Please confirm this is correct. Name: [name]. Order email: [email]. Thank you."
What if nobody replies?
- Wait two business days, then resend your email from the same address, quoting the first one.
- Use BuyGoods. Look up your order on BuyGoods' order lookup page, which the official site links to for order problems, and contact BuyGoods support from there with your order number.
- Keep everything: sent emails, the tracking number and delivery confirmation of your return.
Chargeback: the last resort
If you returned the bottles within the 60 days and the refund has not arrived after reasonable follow-up with the brand and BuyGoods, you can dispute the charge with your card issuer. The FTC describes how the process works. Your bank will ask for proof, which is why the tracking number and copies of your emails matter. Do not start a dispute while a refund is already being processed; it can slow both down.
How to avoid a complaint
- See a doctor about new or changing swelling before buying anything.
- Buy only on theflushfactorplus.com; see where to buy Flush Factor Plus.
- Choose a package size that suits a first trial, using our Flush Factor Plus price breakdown.
- Ignore "discount codes" from other sites; our Flush Factor Plus coupon code guide explains why.
- Decide by about day 45 after delivery, so you have time to email and ship.
Check Flush Factor Plus price on the official site →Opens the brand's official website · money-back guarantee
Before you spend anything: mild end-of-day puffiness is common, but swollen legs can also signal a blood clot, heart, kidney or liver problems, or a medicine side effect. If one leg suddenly swells, especially with pain, warmth or redness, get care the same day; call 911 if swelling comes with shortness of breath or chest pain. Flush Factor Plus is a dietary supplement, not a treatment for edema, and people on blood pressure medicine, blood thinners, diabetes medicine, sildenafil, tadalafil or nitrates should ask a doctor first.
For the full label and research, read our Flush Factor Plus reviews and complaints.
Frequently asked questions
How do I get a Flush Factor Plus refund?
Within 60 days of delivery, email contact@flushfactorplus-product.com with "Refund Request" in the subject, then mail all bottles with the packing slip to 285 Northeast Ave, Tallmadge, OH 44278.
Can I return empty bottles?
Yes. The refund policy asks for all bottles back, empty or not.
Who pays return shipping?
The customer. The policy says the company does not cover return shipping costs.
Is there a Flush Factor Plus phone number?
No phone is listed by the vendor. Product support is by email; order issues go through BuyGoods' order lookup.
How long does the refund take?
It is processed within a few days of the return arriving and takes 5 to 10 days to appear on your statement.
Related reading
PriceFlush Factor Plus price and cost per day
Three packages, one capsule a day, no autoship. What Flush Factor Plus costs per bottle, per day and in total, and which package makes sense.
Read more →- Buying guide
Where to buy Flush Factor Plus
Amazon, Walmart, CVS or the brand's own store? Where Flush Factor Plus is sold, which countries it ships to and why the guarantee needs a direct order.
Read more → - Discount
Flush Factor Plus coupon code: is there a real discount?
No public code exists. Here is the discount that does, what the bigger packages really save, and why "hundreds off" ads mislead.
Read more →
Buy it from the official store so the guarantee applies, and keep your order email until you decide.
Check Flush Factor Plus price on the official site →Opens the brand's official website · money-back guaranteeSources
- Flush Factor Plus official order page, text presentation, FAQ, product label, references, refund policy and shipping policy (theflushfactorplus.com), accessed October 2026
- MedlinePlus: Foot, leg, and ankle swelling. medlineplus.gov
- NHLBI: Venous Thromboembolism (deep vein thrombosis and pulmonary embolism). nhlbi.nih.gov
- Federal Trade Commission: Disputing Credit Card Charges. consumer.ftc.gov